provide services and solutions in export, import,provide services and solutions in export, import

ITANO is established in Istanbul in 1988 to provide services and solutions in export, import and customs clearance. Constantly updating ourselves to provide better and more qualified services, our organization is structured with the understanding of total quality management. Parallel to the needs of our customers in export & import business, we also started rendering warehouse and distribution services.

We proved ITANO's worldclass international quality of forwarding and customs clearance services by receiving the ISO 9002 standard in 1996. We take pride in being the first company in our business in Turkey to qualify for this standard. The qualified and professional workforce constitutes the most important basis for ITANO. Our staff, 140 people with solid academic backgrounds, periodically attend informative meetings before and after duties. Together with our regularly trained professional staff, we constantly search for methods to improve advantages of time, money and workforce under the light of our customers' needs. We are at your service at our headquarters located in 4.Levent, and at our dutiable & duty-free warehouses of 33.600m2 in HadÄ±mköy and Erenköy.

We were ranked among the most recognized companies in our field of activity very soon and became a member of IATA in 1992. We reached the organizational strength to deliver any destination around the world at a single price with first-class professional forwarders.

We offer you an integrated system in your foreign trade transactions:

We established the first public warehouse managed by the Customs of Textile Expertise.We continue to serve our customers at our warehouse of 3.000m² managed by Halkali Customs of Textile Expertise and with our experience in textile forwarding and customs clearance.

♦ We know the significance of customs clearance in foreign trade operations and we adopt and implement the understanding of total quality

♦ We meet our customers' needs with our flexible technological equipment. At ITANO, we work with the principle "customer satisfaction comes first".

♦ We relieve you of your burden in all phases of your operations and follow up your transactions for you through our customer relations network at ITANO, functioning as an integral department of our company.

As ITANO;

♦ We decrease your demurrage and warehouse costs by transferring your goods sent by sea to our dutiable warehouse.

♦ We finalize your customs clearance transactions in one workdays. If not, we compensate your expenses resulting from warehouse, demurrage and exchange rate difference.

♦ We undertake to complete exchange of your documents with banks, if requested. After finalizing customs clearance transactions, we send you the customer file in 24 hours.

♦ We offer you the opportunity to clear any amount of your goods anytime from our duty-free warehouse